How We
Collect and Use Information
We collect the following types of information about you:
Information you provide us directly:
We ask for certain information such as your name, email
address, IP address and hardware identification (mac address)
when you download some applications from our download page. Additionally, some
applications collect similar information when you update the application. We
use this information to insure a valid license to our software. For other
applications, the email address you use when you purchase a license on our buy
page is used as part of your license registration.
Buying our product licenses
We receive transaction information from our eCommerce provider that will have your email, name, address
and phone number. This information is used solely for licensing and will not be
shared with anyone outside of CCDWare and its contracted application authors.
Support communications:
Any communications to CCDWare support, either on our support
forum or via direct email, may have your email address contained therein. If
so, it will be used solely for the purpose of responding to your support
request and will not be shared with anyone outside of CCDWare and its
contracted application authors.
Use of certain service type information we collect about
you:
We do not use cookies on this web site.
Our support forum site does use cookies in order to enhance your experience with the site and may use any or all of the following types of cookies: session cookies used for load balancing purposes, a “remember me” cookie which must be proactively enabled by the user, authentication cookies that support session timeout recovery, a user ID cookie, a time-of-visit cookie, and a last authentication cookie. None of these cookies contain any personally identifiable information, and do not track user’s activities beyond this specific Hoop.la site.
Additionally, the forum sitet may place Google Analytics cookies, which provide aggregated user data to the administrator. These cookies do not contain any personally identifiable information either.
By registering with our support forum site, you are agreeing that you are aware of, and accept the possible placement of, these cookies.
Sharing
of Your Information
We will not share, rent or sell your information to third
parties unless required to do so by law or subpoena or if we reasonably believe
that such action is necessary to comply with the law and the reasonable
requests of law enforcement.
How We
Store and Protect Your Information
Storage and Processing:
Your information collected through the download page or
purchases from our eCommerce provider may be stored
and processed in the United States or any other country in which CCDWare or its
service providers maintain facilities. CCDWare may transfer information that we
collect about you, including personal information, to affiliated entities and
from your country or jurisdiction to other countries or jurisdictions around
the world. If you are located in the European Union or other regions with laws
governing data collection and use that may differ from U.S. law, please note
that we may transfer information, including personal information, to a country
and jurisdiction that does not have the same data protection laws as your
jurisdiction, and you consent to the transfer of information to the U.S. or any
other country in which CCDWare or its service providers maintain facilities and
the use and disclosure of information about you as described in this Privacy
Policy.
Keeping your information safe:
CCDWare cares about the security of your information, and
uses commercially reasonable safeguards to preserve the integrity and security
of all information collected through purchases made
through our eCommerce provider and the BUY page.
Compromise of information:
In the event that any information under our control is
compromised as a result of a breach of security, CCDWare will take reasonable
steps to investigate the situation and where appropriate, notify those
individuals whose information may have been compromised and take other steps,
in accordance with any applicable laws and regulations.
Your
Choices about Your Information
If you wish to have your information deleted, send an email
request toand your info will be deleted within 48 hours. Note
that deleting your information may make some of your purchased applications no
longer able to be updated.
For our support forum, you can delete your information, revoke your agreement to the Privacy Policy and delete your information yourself on your Profile page by updating your profile.
Children’s
Privacy
CCDWare does not knowingly collect or solicit any
information from anyone under the age of 13. The Service and its content are not
directed at children under the age of 13. In the event that we learn that we
have collected personal information from a child under age 13 without
verification of parental consent, we will delete that information as quickly as
possible. If you believe that we might have any information from or about a
child under 13, please contact us at